After ScoutBriefs
Finalize your letter on the case, confirm the HOA mailing address, and send certified mail without a separate carrier workflow.
For homeowners
Certified delivery
Direct Dispatch for USPS Certified Mail
Send USPS Certified Mail with tracking from your case after a ScoutBriefs letter is ready, or submit other documents through Direct Dispatch when that flow is enabled. Delivery status stays on the case so proof of mailing is easy to find.
What you get
Evidence, not vibes.
- Hands off printing, postage, and certified handoff from the app when Direct Dispatch is enabled for your account
- Tracking and delivery updates stay on the case next to your draft and violation context
- Built for HOA response letters on a case; other letters you generate can use Direct Dispatch as well; other document types may be supported in the standalone send flow where available
- Fewer post-office trips when you finalize the address and confirm send in one place
Step 01
Certified mail from the case
Confirm recipient, send handoff, and tracking tied to your response letter.
Step 02
Delivery status on the thread
Updates stay with the case so you are not juggling a separate carrier inbox.
Real situations
Use cases
Paper trail when it matters
When a deadline or dispute makes proof of delivery important, certified mail with tracking supports your record.
Non-letter sends
When you need certified mail outside a standard response letter, check whether the Direct Dispatch submission flow accepts your document type.
Workflow
From finalized letter to proof of delivery
Confirm details once, then keep mailing evidence with your case context.
Step 01
Finalize what you are sending
Review your case letter or uploaded document before dispatch so content is locked in.
Next step: move into Confirm recipient details to keep the workflow in one clear thread.
2/4 Next: Confirm recipient details
Step 02
Confirm recipient details
Set mailing destination and sender information with deadline timing in mind.
Next step: move into Submit certified send to keep the workflow in one clear thread.
3/4 Next: Submit certified send
Step 03
Submit certified send
Trigger USPS Certified Mail handoff when your account has Direct Dispatch enabled.
Next step: move into Monitor tracking updates to keep the workflow in one clear thread.
4/4 Next: Monitor tracking updates
Step 04
Monitor tracking updates
Follow delivery status on the case thread instead of juggling separate carrier tools.
Common questions
Straight answers.
Is Direct Dispatch the same as ScoutBriefs?
ScoutBriefs is for drafting. Direct Dispatch is the certified-mail send step. Many users draft in ScoutBriefs, then send via Direct Dispatch from the same case.
Do I need to visit the post office?
No, when Direct Dispatch is enabled for your account. The app hands off to USPS Certified Mail with tracking after you confirm details.
Can I send any PDF?
ScoutBriefs is built around HOA response letters on a case. If you need certified mail for something else, Direct Dispatch may accept other documents through its submission flow when that path is enabled.
Proof of delivery
Certified mail without the post-office runaround
Keep send, tracking, and case context together when timing and a delivery record matter for your HOA correspondence.
Availability depends on account configuration. Not legal advice.