Certified mail from the case
Confirm recipient, send handoff, and tracking tied to your response letter.
For homeowners
Certified delivery
Certified Send: we print and mail for you
Send USPS Certified Mail with tracking from your case after a Response Letters letter is ready, or submit other documents through Certified Send when that flow is enabled. Delivery status stays on the case so proof of mailing is easy to find.
Animated Certified Send walkthrough: a finished letter ready to mail, confirming the HOA address, the app printing and sending USPS Certified Mail, tracking appearing on the case, and proof of delivery recorded without a post-office trip.
What you get
Evidence, not vibes.
- Hands off printing, postage, and certified handoff from the app when Certified Send is enabled for your account
- Tracking and delivery updates stay on the case next to your draft and violation context
- Built for HOA response letters on a case; other letters you generate can use Certified Send as well; other document types may be supported in the standalone send flow where available
- Fewer post-office trips when you finalize the address and confirm send in one place
What you'll work with
See it in context.
Delivery status on the thread
Updates stay with the case so you are not juggling a separate carrier inbox.
Real situations
Use cases
After Response Letters
Finalize your letter on the case, confirm the HOA mailing address, and send certified mail without a separate carrier workflow.
Paper trail when it matters
When a deadline or dispute makes proof of delivery important, certified mail with tracking supports your record.
Non-letter sends
When you need certified mail outside a standard response letter, check whether the Certified Send submission flow accepts your document type.
Workflow
From finalized letter to proof of delivery
Confirm details once, then keep mailing evidence with your case context.
Step 01
Finalize what you are sending
Review your case letter or uploaded document before sending so content is locked in.
Next step: move into Confirm recipient details to keep the workflow in one clear thread.
2/4 Next: Confirm recipient details
Step 02
Confirm recipient details
Set mailing destination and sender information with deadline timing in mind.
Next step: move into Submit certified send to keep the workflow in one clear thread.
3/4 Next: Submit certified send
Step 03
Submit certified send
Trigger USPS Certified Mail handoff when your account has Certified Send enabled.
Next step: move into Monitor tracking updates to keep the workflow in one clear thread.
4/4 Next: Monitor tracking updates
Step 04
Monitor tracking updates
Follow delivery status on the case thread instead of juggling separate carrier tools.
Common questions
Straight answers.
Is Certified Send the same as Response Letters?
Response Letters is for drafting. Certified Send is the certified-mail send step. Many users draft in Response Letters, then send via Certified Send from the same case.
Do I need to visit the post office?
No, when Certified Send is enabled for your account. The app hands off to USPS Certified Mail with tracking after you confirm details.
Can I send any PDF?
Response Letters is built around HOA response letters on a case. If you need certified mail for something else, Certified Send may accept other documents through its submission flow when that path is enabled.
Proof of delivery
Certified mail without the post-office runaround
Keep send, tracking, and case context together when timing and a delivery record matter for your HOA correspondence.
Availability depends on account configuration. Not legal advice.