The paper trail engine
Every dispute letter can go out via trackable Certified Send (USPS Certified Mail with tracking and proof of delivery). Keep the receipt on the case when you need to document costs for a security deposit deduction.
For landlords
When tenants ignore the mail
Your Tenants Ignore the Mail. You Get the $500 HOA Fine. Stop the Cycle.
StreetScout parses each notice with Notice Extract, drafts a dispute letter, and can mail Certified Send on every rental case - so deadlines and tracking stay on the same Case Manager thread.
Upload the city or HOA notice. Each rental gets its own case.
Notice Extract labels the deadline, fine, and cited rule for you to confirm.
Draft the reply, then send USPS Certified Mail with tracking from the same case.
The hidden cost
The $500 Drawer
When a tenant gets an HOA warning for an unkempt lawn or trash cans left out, they often do not call you. They throw it in a drawer. By the time the city or HOA tracks down your mailing address, the 14-day dispute window has closed, and a minor warning has snowballed into a massive fine, a property lien, or a costly headache.
How it works
From notice to certified response in three steps
Upload once. Notice Extract pulls key fields from the letter, then you draft and send Certified Send without leaving the rental case. Not legal advice; verify details before you act.
Step 01
Forward the notice
Upload any city or HOA violation letter. Each rental property gets its own Case Manager thread with deadlines and documents in one place.
Next step: move into Notice Extract labels the deadline to keep the workflow in one clear thread.
2/3 Next: Notice Extract labels the deadline
Step 02
Notice Extract labels the deadline
Notice Extract pulls due dates, fines, cited rules, and related details into structured fields. Review each field against the original notice before you decide your next step.
Next step: move into Draft and send to keep the workflow in one clear thread.
3/3 Next: Draft and send
Step 03
Draft and send
Generate a Response Letters draft you can edit, then send it to the HOA board or your tenant via USPS Certified Mail with tracking from the same case.
Built for landlords
Safeguards for rental income
Case Manager across every rental
Case Manager keeps each violation on its own timeline. Monitor open issues across your portfolio from a single login without losing context on any property.
ScoutVault per property
Store CC&Rs, notices, photos, and correspondence in ScoutVault for each rental so document Q&A and history stay tied to the right address, not mixed in one pile.
Tenant warning drafts
Response Letters helps you draft warning and dispute letters you edit and verify before sending. Use them to prompt tenants to fix the issue before the HOA issues a second fine.
Pricing
Start free. Pay when you mail.
Single violation
Pay per violation
Free violation notice parsing and letter drafts. Add $29 when you want us to print and mail a trackable Certified dispute letter.
Free to try
Pay only when you mail certified
- Free Notice Extract and dispute letter drafts
- Case Manager timeline for each rental property
- Optional Certified Send with tracking
For rental portfolios
Portfolio
Keep HOA documents in ScoutVault for up to 3 rentals, share tenant upload links, and draft certified responses before deadlines. Billing starts today (no free trial).
$29 / month
Or $290 / year (about two months free).
- 3 properties included
- Unlimited ScoutVault uploads and document Q&A per property
- Tenant notice upload links
- Deadline tracking and response drafts per property
$29/mo billed monthly starting today · Cancel anytime
3 properties included. Unlimited ScoutVault per property.
StreetScout is software for organizing notices and responses. It is not legal or tax advice.
Common questions
Landlord questions about notices and mail.
Can I try StreetScout before creating an account?
Yes. Upload a violation notice on the free try workspace to preview Notice Extract and a draft response. Create a free account when you want to save cases and send certified mail. Confirm extracted fields and drafts against your original notice.
When does the $29 certified mail charge apply?
Only when you choose Certified Send. Notice parsing, drafting, and case tracking stay free. The $29 flat fee covers printing, postage, USPS Certified Mail, tracking, and proof of delivery.
What does Portfolio add for landlords?
Portfolio is $29/month or $290/year for up to 3 rental properties with unlimited ScoutVault per property, tenant upload links, notice tracking, and response drafts. Billing starts today (no free trial). Responding to violations stays free on every plan.
Does StreetScout provide legal advice?
No. StreetScout is software that helps you organize documents and draft letters. It is not a law firm and does not create an attorney-client relationship. Verify facts against your uploads and consult a qualified attorney for legal decisions.
For independent landlords
Do not wait for the next surprise fine
Upload your first violation free. Notice Extract, Case Manager, Certified Send, and Portfolio keep notices and mail on one Case Manager thread for every rental.
Free to start. Software-assisted drafting only; not legal advice. Consult a qualified attorney for legal decisions.