For homeowners

A violation letter shouldn't take over your week.

One steady thread from the moment the letter arrives to the moment you answer with your files beside you.

Free preview. Save on a case after signup. Not legal advice.

An organized desk with a laptop showing a task board, neatly tabbed file folders, and sticky notes for tracking a case.

When this matters

Moments on this path.

  • The letter hits

    Deadlines and cited rules hide in dense language. You need the countdown in plain sight.

  • You need a reply

    A grounded draft from your notice and vault docs, still sounding like you.

  • Proof when it matters

    Export, print, or send USPS Certified Mail with tracking on the same case.

Your path

Notice in. Paper trail out.

  1. 01

    Notice Extract

    Capture the notice

    Upload a photo or PDF. Notice Extract pulls due dates, fines, and claims for you to verify.

    Try Notice Extract
  2. 02

    Case Manager

    Open the case

    Deadlines, status, and next actions stay on one timeline so nothing quietly slips.

    Try Case Manager
  3. 03

    Response Letters

    Draft the response

    Generate a first letter from the notice and ScoutVault files, then edit before you save.

    Try Response Letters
  4. 04

    Certified Send

    Send when proof counts

    Mail certified from the case with tracking next to your draft and timeline.

    Try Certified Send

Notice extract

Drop the letter

PDF, Word, or a photo of the notice

Cotton Mill parking letter · 2 pages

Upload first. Fields appear after extract.

When a notice lands

Extract the notice, keep the case, ask the vault

Real homeowner workflow: notice intake into Case Manager, with ScoutVault answers when you need the rule.

  • Pull fine, deadline, and cited rule from the letter.
  • Track status and next steps on one case card.
  • Ask your vault before you paint, rent, or reply.

Tools built for HOA life

Start where the friction is.

  • Tools built for HOA life

    Notice Extract

    Turn a scanned letter into case-ready fields you can check before the clock starts.

    Explore Notice Extract
  • Tools built for HOA life

    Case Manager

    Track open issues, drafts, and due dates without inbox archaeology.

    Explore Case Manager
  • Tools built for HOA life

    Response Letters

    Grounded drafts, follow-ups on the same thread, export or certified send.

    Explore Response Letters
  • Tools built for HOA life

    ScoutVault

    Keep CC&Rs and notices searchable so you catch a restriction before it becomes a fine.

    Explore ScoutVault

For homeowners

When the violation letter shows up.

Can Response Letters help me draft a reply?
Yes. Response Letters drafts from your notice and ScoutVault files. Always verify facts before you send.
Can I store HOA documents in StreetScout?
Yes. Store notices, bylaws, CC&Rs, and related files in ScoutVault, then reuse them on cases and letters.
Can I try a notice before signup?
Yes. Free notice preview first. After signup, Case Manager and Response Letters save to your private workspace.
Can I verify what StreetScout drafted?
Yes. Response Letters drafts stay tied to your uploads so you can read, edit, and confirm material points against the source.
Is StreetScout legal advice?
No. StreetScout is informational software for research and drafting. Consult a qualified professional for legal decisions.

Composite scenario

Illustrative example, not a customer story

From violation letter to a drafted reply with delivery proof on the case

Before
A paint-color violation with a 10-day cure deadline and a prior letter the HOA claimed was unanswered.
Using StreetScout
Open a case, draft a response in Response Letters grounded in the CC&Rs, and send certified mail from the case so delivery proof stays on the timeline.
Outcome
A grounded reply, the letter, the rule, and the certified-mail tracking all live in one thread you can revisit any time.

Having the letter, the rule, and the certified-mail tracking on one thread told me exactly what to send and when.

Composite homeowner scenario

Explore more

Products that support this path

  • Cases and delivery

    Notice Extract

    Automated violation notice parsing: pull due dates, fines, and key claims from uploads so you can open a case faster.

    Explore Notice Extract
  • Cases and delivery

    Response Letters

    Grounded response letters from violation context, your case documents, state law where available, and ScoutVault files you select, with…

    Explore Response Letters
  • Cases and delivery

    Certified Send

    Send USPS Certified Mail with tracking from your case, with optional standalone sends when available.

    Explore Certified Send

For active homeowners

One place for the notice and the reply.

Preview the notice free, then keep Case Manager and Response Letters in one workspace when the next letter shows up.

Free to start. Software only; consult an attorney for legal decisions.